The confusion over the Affordable Care Act only seems to deepen for many Americans trying to figure out what exactly is going to happen to their health insurance.
President Obama is now calling for a one-year extension of policies that insurance companies have already canceled, but the companies and state regulators are saying it’s not that simple.
It’s the customers who are caught in the middle.
In the next week, millions of people who received cancellation notices of their health care insurance may be getting another letter in the mail, this time a way to extend coverage that was canceled.
“It’s a logistical nightmare that if done is likely to lead to serious customer service problems,” said Robert Laszewski, a prominent insurance industry consultant with Health Policy and Strategy Associates.
Mr. Obama is pressing insurance companies to re-issue canceled plans, but whether that happens also depends on states’ insurance commissioners.
Read more at CBS NEWS.