FIRSTHAND REPORT: My Shabbos of Unity After My Flight Delay – Thanks to El Al


By Ben Chafetz

This past Shabbos I had the tremendous privilege to be a part of something amazing, beautiful and enlightening. I am hoping El Al will see this and understand that there is a much better headline than the false headline “Hareidim Riot On Plane,” which I currently see online.

Here is the short of it. Our El Al flight was supposed to leave at 6:30pm. 3 members of the crew were late and we started boarding at 8:30pm during which the crew members arrived. At 9:10pm the flight doors were closed and everything was calm for about an hour.

At around 10 p.m. many of the passengers who were concerned about Shabbos starting asking the crew members for details about departure and no answers were given other than we are leaving in 5 minutes. Keep in mind, that at 10:25pm sitting on a JFK runway, El-AL’s website showed our flight as enroute having departed at 9:30PM.

I was sitting in business class, my seat was directly next to the stairs going to second floor, and 3 rows behind the first class food prep galley. I heard every exchange. At no time was there any physical threat presented by passengers concerned about Shabbos. I am loathe to use the term charedim, this was not some Neturei Karta protest full of black clad chassidim. These were Jews from all walks of life and varied backgrounds who were concerned about Shabbos.

At 11:35pm there were about 40 passengers, myself included, who stood by the exit door and expressed our wishes to disembark from the plane. By this time we had been sitting on the tarmac for two and half hours. One of the stewardesses told us that if they take us back to the gate and we get off the plane we would lose our tickets and not be rebooked.

I am not sure if she was trying to shock us into sitting or if this was the real policy, but our response was unanimous. Every single person said that’s fine, we are ok with that, just take us back to the gate so we don’t violate Shabbos. Not one person said, “What?? No, you have to rebook us,” or, “You can’t do that,”  there was a simple, basic understanding, we had Shabbos.

At one point, someone whom I later found out to be Rabbi Shalom Ber Sorotzkin got on the intercom and said that he spoke to the pilot, and that the pilot guaranteed we would get to the airport before Shabbos, and that he (Rabbi Sorotzkin) arranged for everyone to have a place and a meal for Shabbos if they did not have time get to where they needed since we would arrive only one hour before Shabbos.

Many of us, myself included, did not sit down and expressed our desire to go back the gate.

At that point the captain came onto the intercom. He told us we were going to go back to the gate as soon as everyone was seated. And we all went back to our seats.

I can’t begin to describe the sinking feeling in my stomach as I saw the plane turn away from the terminals and face the runway. In less than 6 minutes after telling us to return to our seats to go back to the gate, we were in the air. FYI – there was no Wi-fi on the flight which meant our only source of information for the rest of the flight was the El-Al crew.

Four hours into the flight the Captain announced that because of the “haredim” the plane would stop in Athens. At which point, all the people who want to get off for Shabbos can get off the plane first, and then, (and here is the kicker), all the people who want to continue to Israel will also have to get off the plane and go on a different plane from IsraAir to go to Israel.

What a shame… I wish El Al had announced the truth. We were stopping in Athens because El-Al made a series of bad calls, and once they landed they could not depart on Shabbos which is why they needed an non El-Al plane to continue to Israel on Shabbos.

This only caused the internal tension to rise and as our only source of information was the crew, who were less than helpful and not at all sympathetic. To be very clear, no one was angry at the stewardesses, everyone understood that they did not make the decisions. We were requesting to speak to the pilot or someone who can speak for the pilot.

Again, there was no attempt to break into the cockpit, there were no physical altercations. Yes, there were some raised voices, but most of the time (I have the videos showing that) it was secular Israeli passengers who came to yell at the passengers who were concerned about Shabbos that we were ruining their weekend.

This in itself was absurd because we did not make the decision to stop in Athens and the majority of the religious passengers preferred that we continue to Israel and be stuck in the Tel Aviv airport.

As the minutes crept closer to our arrival into Athens there were discussions on the plane about whether it was halachically better to stay on the plane or to disembark in Athens. We had no clue what to expect. Would we stay in the airport? Was there a hotel? What would we eat?

When they served breakfast I realized that the packaged egg which they served for breakfast and the half a sandwich I had left from when I boarded the plane could very well be all we had to eat on Shabbos. I even put some nuts into my backpack for Shalosh Seudos.
When it was clear that we were landing in Athens and we would begin our descent we returned to our seats. Many of us tried to separate our muktzah items and to make sure our Tallis and Siddur were easily accessible.

After the plane landed and we stopped we disembarked on one of those rollaway staircases to get onto one of several shuttles. I was one of the first people onto the shuttle and I watched as dozens of more Yidden came off the plane with no other thought than, to stay on the plane would be chillul Shabbos, and getting off the plane was the best chance of keeping Shabbos. Chassidim got off the plane, men with black hats, colored shirts, in t-shirts, in suits, women with sheitels, snoods, no sheitels, in skirts, in pants; everyone coming off the plane was united in one thing – We believe in Hashem, and His Torah, and Shabbos was our gift and our inheritance and we would keep it.

As the first shuttle was full and started towards the airport (there were more shuttles behind us) everyone broke into a song for Shabbos Kodesh.

Once we got to the airport we were met by a woman from El Al who was very sweet and took the time to explain to us that we were would be staying across the street (literally) at a hotel and they would take us as soon as the other shuttles arrive.

As they led us into the hotel it was very chaotic. There were four hotel clerks and people started surging towards the front desk. At that point, one Rabbi, whom I later learned was Rabbi Akiva Katz, yelled above the crowd and explained to everyone that we would need to create orderly lines in order not to overwhelm the clerks. He also let us know that they had set aside a place for davening and that Chabad had prepared food. This helped reduce the stress in the room and the process became more orderly as people were focused on getting to their rooms and ready for Shabbos in the 40 minutes we had left to shkiah.

Walking into Kabbalas Shabbos service (I was late) was beautiful. The room was full of 60 or 70 men and about 10 women and everyone was singing. Rabbi Jesse Horn from Yeshiva Ateres Kohanim led Kabbalas Shabbos. We were all so happy to be able to keep Shabbos, and the davening and level of simcha was very high.

I think we must have danced four or five times during Kabbalas Shabbos and Maariv.

After Kabbalas Shabbos we walked through the hotel to the dining area and I can tell you with 100% conviction that what I saw was beyond anything I could have imagined.

85% of the dining area was reserved for our Shabbos meal. The tables were set beautifully with bottles of wine, grape juice and challah rolls. Where the hotel usually displayed its salad bars and assortment of cold meats, was now filled with platters of gefilte fish, 6 or 7 large bowls with a variety of salads and dips, it was as if this had planned for weeks in advance. There was plenty of fleish (meaty dishes) for the main course and an assortment of side dishes to accompany it.

The Seudah was beautiful and everyone sang zemiros and niggunim and there were many Divrei Torah. Several people had stopped at the Duty free store to get bourbon and scotch for the Oilam and it was very leibdig and the singing went on for quite a while

I woke up several times during the night as I was still on NY time and every time I went downstairs to the lobby there were people learning together or talking about the week’s Torah reading, the Parsha.

Shacharis was another beautiful davening and it was interesting to see how it was a mix of Nusach Sefard, Sefardi, Ashkenaz.

After davening several people went to the kitchen to help Rabbi and Rebbetzin Hendel (the Chabad Shluchim in Athens) prepare for seuda.

There were also two shiurim being given, one in Hebrew, and one in English by Rabbi Yossi Baumol.

After the Shiurim we went to the dining room where like the previous night there were copious amounts of delicious food, a wonderful meat kugel wrapped in pastry, brisket, a large assortment of salads. Unlike the previous night, where everyone sat next to people who were closest to them hashkafically, the seating during the Shabbos day Seuda was heterogeneous. Chassidim sat and schmoozed with Tzionim, Modox sat with black hats… I only use these labels so you can visualize the seating, but there were no labels at this Seuda, we sat in true unity, achdus.

The rest of Shabbos and the subsequent trip back to the airport and our return flight to Israel was unremarkable in that I don’t need to bore you with the details.

But I would like to thank the following people.

  • Rabbi Shalom Ber Sorotzkin who had the foresight before the plane took off to have his organization contact El-Al and Chabad and put pressure on to make this Shabbos happen.
  • Rabbi and Rebbetzin Hendel, the Chabad Rabbi and Rebbetzin based in Athens, Greece. They got the call at 11am Friday morning and by 4pm that same afternoon they had prepared a beautiful Shabbos for 150+ adults which was not lacking in any way.
  • My 150+ new friends and passengers who gave me an experience and Shabbos I will never forget.

Now a quick note to El-AL. Hi El-Al, I don’t know who handles your marketing and social media program but you wasted a huge opportunity. Next time this happens, here is what you do. You make sure you get the same hotel and that Chabad sets up a beautiful Shabbos. You hire a Greek photographer and video guy, you video the amazing Shabbos – and then you promote it as an El-Al sponsored Shabbos Unity. If you need more advice feel free to call or email me, or just send me some tickets as a thank you…

I would like to leave off with a few thoughts having just spent one of the most amazing Shabboses of my life.

1. 150+ Jews from all backgrounds and hashkafic orientations, wearing every outfit possible walked off a plane with one thought – We will keep Shabbos, even if it means sleeping in an airport.

  1. Unlike our Great Grandparents, who were fired if they did not work on Shabbos (USA), or where were ostracized, and possibly incarcerated for keeping Shabbos (USSR). How often do we get a chance sacrifice, to be moser nefesh for Shabbos? This was a tremendous gift from Hashem to us that we had the chance to show Hashem how much we love him and his Torah, and we ALL took it.
  2. Every parent in that hotel who was not able to be home with their children that Shabbos taught their child a lesson that they could not have taught them in a 100 Shabbosim at home. They showed that Shabbos means so much to Mommy, Tatty, Ima, Abba, etc that they would walk off a plane in the middle of a foreign country with no guarantee of food or a place to sleep.
  3. Yom Tov in the Beis Hamikdash was probably like this Shabbos. Jews from all over coming together for Hashem and his mitzvos. I hope to see all of my fellow passengers this Pesach bringing korbanos in the Beis Hamikdash.May we be zoche to see Mashiach and the return of the Beis Hamikdash.

    With much love,
    Ben Chafetz



  1. The end doesn’t justify the means. What these people did by remaining on the plane when they knew it had no chance of arriving in Eretz Yisroel in time for Shabbos, is an outrage and a Chillul Hashem of epic proportions. It shows a total lack of Yiras Shomayim. Total selfish cheap people. I’m embarrassed to be associated with such people.

    • I understood that they werent allowed to leave the plane… My bigger question is how they ever even took a flight out. When simple people like me would never take a flight out on thursday after chatzos to eretz yisroel… Sorotzkin an “ish chashuv” doesn’t know this little??????

  2. hire a Greek photographer and video guy, you video the amazing Shabbos

    No, don’t do that. Why are you encouraging violations of amira l’akum?

  3. No chiddush. We love each other and show achdus when we feel we need each other. But unfortunately during “regular times “ we have no patience, or even show contempt, for Jews not from our “kraiz “

  4. How many of those people on the plane would have ever said something nice about Chabad. Now that Chabad is needed we use them. Not puyting down the fact that they “offered” or “pledged” to help with the Mikvah.

  5. Some of these comments are so disgusting, but then again most beings that bother commenting are probably imature time wasters who need to get productive asap.

  6. Notwithstanding the claims against the ELAL pilot etc and the wonderful work of Chabad in Athens, this whole coverage and the continuous new revelations all miss the point, in my humble opinion.
    The fact is that anyone who cares about Shabbos which includes all Chareidi and many not yet Chareidi Jews, SHOULD NOT HAVE BEEN ON THAT FLIGHT EVEN IF IT LEFT ON TIME.
    You cannot travel on a long haul flight which is scheduled to land just a few hours before Shabbos. You have just enough time to get to your final destination even if it arrives on time. Bnei Beraq traffic is horrendous at the best of times (I have never traveled on the BB part of route 4 without sitting in traffic). Route 1 to Yerushalayim is also heavy especially on erev shabbos. (lets not even talk about going to Netanya, Haifa or Tzfas)
    You then arrive just before shabbos after a long jet lagging journey.
    This is called Hachonoh for shabbos? I dont think so.
    And that assumes everything goes ok.
    No delays in NY, no diversions on route, no long lines at passport and baggage reclaim. no customs inspection. No traffic delays etc etc. Any one of these can cause Chillul shabbos which would NOT be an Oiness.
    What is worse is that because so many Yidden do use this flight, ELAL puts it on, which definitely involves some chilul shabbos even after it has landed (the pilot may live in Beer Sheva). So the people who use this flight are actually causing other yidden (Chareidi or not) to be mechallel shabbos.
    As has been posted before by myself and others the last flight to EY from NY should be on Thursday morning I would say around dawn,which arrives around midnight, some say lunchtime, is the latest, but certainly not later. I personally have traveled from Philadelphia to Tel Aviv on a Wednesday night, it was a nachas to arrive on Thursday evening and was well rested before shabbos.
    I am not sure if the Yidden should have been celebrating in the airport or hotel in Athens, “klopping” Al cheit might have been more appropriate!
    Someone posted somewhere about the chinuch to children about sacrificing (to get off the plane) for Kedushas Shabbos. What utter nonsense!
    The only Chinuch was how not to behave.
    I am sorry to spoil the euphoria but I feel the need to speak out against this unacceptable practice.

  7. While I understand that this was a stressful situation that El Al bungled, but I think it’s beautiful that you were able to have such a wonderful experience with that community. After all, Judaism is all about coming together as one, and I’m glad you got a chance to do that, even if it wasn’t exactly under ideal circumstances.

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