Chase sent Matzav.com the following alert to pass on to our readers:
We hope you, your families and your customers are safe. Natural disasters are very stressful and we want to help where we can.
This week, we are expanding our efforts to help you and all of our customers in New York, New Jersey and Connecticut as you manage through the storm.
We are waiving the following Chase fees through Wednesday, October 31st for customers in New York, New Jersey and Connecticut. Please know that you’ll have until the end of business on Thursday to make a deposit or a payment to bring your account current and avoid the fees.
º Overdraft Protection Transfer, Extended Overdraft, Returned Item and Insufficient Funds Fees for deposit accounts.
º Late fees on credit cards, business and consumer loans, including mortgages, home-equity, auto and student loans.
Please visit chase.com frequently and check our branch locator for details on the branches near you.
Please call us at 1-888-356-0023 or your personal banker if you are unable to access your funds or need help with other services. For example, we will generally waive the early withdrawal fees on CDs to help customers with their cash flow.
If you have more specific problems, please call your Financial Advisor, Business Banker, Loan Officer or simply come into your nearest open Chase branch. Our branch and telephone bankers are empowered to go the extra mile for customers with storm-related problems or concerns. We will be calling many of our customers in the hardest hit areas to see if there are other ways we can help.
We hope these efforts can play a small part in easing some of your worries following the storm. We are committed to doing what we can for our customers who have been impacted. If you need help, please call us at 1-888-356-0023, tweet @ChaseSupport or visit any of our open branches.
Chief Executive Officer
Chase Consumer Banking